Damion recently posted on his blog how complexity causes 50% of product returns and how that applies to games.
Finally! It’s good to see people agree that the people that play our games are zombified morons with barely enough brain cells to rub together to keep warm on a chilly California day. Perhaps we can finally start putting the drool shields packed in with the games so those drooling idiots won’t ruin their mouse and call us for tech support!
Oh, wait, what? We want games to be “art”? Huh, that complicates things.
Let me take a bold stand: Games are hard to play. They’re demanding because our audience has to take an active role in the action; they can’t just sit back, remote in hand, and be passively entertained by the boob tube. This interactivity, the very thing that defines what a game is unique from other media, means that the requirements to enjoy it are higher than other entertainment. This is doubly true for games that have an possibility of being significant (or “art” if you will).